Frequently Asked Questions

Zimble is here to help you for the future of the digital age that is on our doorstep. Zimble offers a web and mobile app and a choice of a virtual, digital card to create a unique, financial management tool for children up to 18 years, revolutionising pocket money/allowance.

• Setting tasks and targets
• Empowering youth to make savings and spending decisions within limits
• Rewarding good behaviour

Set your children up for the future. Zimble allows parents complete control over pocket money/allowance given to their children.

Children/youth, join Zimble to become empowered – learn how to earn, save, spend money.

Signing up with Zimble is easy, all online.

Follow these steps via the app:

• Download the Zimble app via the Apple App Store or Google Play Store or be re-directed from the Zimble website to Apple App/Google Play Store
• Sign up with your mobile number or email and password
• Create a family account by verifying your email address and phone number
• Now login to your account

Ensure you have a good internet connection, refresh your page and if you are still experiencing problems, contact the Zimble support team: support@zimble.sg

You can obtain a card for your child by creating a new account for them.

Follow these steps via the app:

• Log in to your Parent Account
• Stay on Dashboard or select Account
• Select Add Child
• Enter Child’s email address and phone number
• Verify Child’s email
• Enter Child’s password, name, year of birth and complete address
• Select Card Design together with your child
• Process is complete

Zimble will send the card in about 5-7 working days.

Follow these steps via the app:

• Log in to your Parent Account
• Stay on Dashboard or
• Select Account then select Child Account
• Click Activate Card
• Enter the 12 digit activation code
• Card is active and ready to be used

How do parents transfer money onto their Zimble account?

Zimble makes it extremely convenient for parents to load funds onto their Zimble account

Transfer money to your parent account/wallet from your bank account or debit card with the following steps:

Follow these steps via app to transfer money from your bank account:

• Log in to Parent app
• Select Dashboard
• Select Top-up Wallet. Note: Transfer limit of $300 per each transaction applies
• Select Bank Transfer
• Create Virtual Account
• Add $ to Parents Account

Follow these steps via app to transfer money from your debit card:

• Log in to parent app
• Select Top-up Wallet. Note: Transfer limit of $300 per each transaction applies 
• Select Credit/Debit card
• Enter the card holder name, credit card number, expiry date and cvv
• Enter the amount you’d like to top up

Zimble accesses the Stripe payment platform used by millions of businesses, globally.
Zimble will notify you that the transfer has been received and the transfer amount will go into your Zimble Wallet almost instantly/same day.

You are now ready to pay pocket money/allowance or set task rewards to your child automatically or as one-off payments and paid from your Parent Wallet at preferred times.

Please note do not exceed your transfer limits of $999 per/day and stay within the total limit of $3,500/month.

To load/pay money to your child see How do parents transfer /load money onto their child’s Zimble card?

Zimble makes it extremely convenient for parents to load funds onto the Zimble card.

• You can load money onto the Zimble card from your personal bank account or debit card. To Transfer Funds, follow these steps via app:
  • Log in to your Parent Account
  • Select Dashboard and select Manage Child or
  • Select Account, Child’s account then Manage Child
  • Select Pay Child
  • Choose Task Reward*/ Allowance/ Pocket Money
  • Select Transfer. Note: Transfer limit of $300 per each transaction applies
  • Enter Transfer Funds amount or choose from pre-selected amounts
  • Choose a payment method
  • Name of the Account holder
  • Account number
  • Select an existing payment method or add a new payment method and save
  • Select Date of payment
  • Confirm Transfer Funds

*To pay your child task rewards see How can I set up tasks and pay task rewards to my child?  

How can I set up tasks and pay task rewards to my child?  

Create tasks and targets for your children. Set the bar and watch your children’s persistence and practice reach goals. You can assign tasks to your child / children from a set list or create your own and indicate when it is due and choose a $ monetary or non-monetary reward (e.g. going to an event, extra time to hang with friends).

If you wish to make a bonus payment associated with a task, on completion by your child, you can transfer the task reward amount and the bonus amount to your child.

You will receive a notification via the Zimble App, and you can complete and send rewards to your child/ children

To create tasks and assign rewards Parents should follow these steps via the app:

• Select Tasks
• Select Add Task
• Select Child you would like to assign the task to
• Select Task name from preselected options or enter your own
• Enter Task description (optional, may include setting conditions), e.g. study for maths and write all pre-exam notes
• Select Monetary or Non-Monetary reward
• Select Due date and Frequency
• View Task Status by selecting the following tabs:
  • Pending, Completed and Rejected
    –Pending tab: you will receive a badge
    • for each task that has been accepted by your child,
      • Delete task
    • for each task your child submits and is ready to be reviewed by you,
      • Mark as completed and reward is approved OR
      • Delete task OR
      • Redo the task
  • –Completed tab: task is completed and reviewed
    –Rejected tab: Your child has rejected your task

You can set up multiple tasks by repeating the above process.

How can Parents delete a task?

• You can delete a task that has been accepted, submitted, or rejected
• Select Tasks
• Select the task you’d like to delete to view the task details
• Select Delete Task

To give a non-monetary bonus to your child:

Non-monetary rewards can be chosen from a set list such as extra time to play with friends, go to the movies or an event with friends or, if you prefer, create your own reward. Follow these steps:

• Log into Parent Account
• Select Tasks
• Select Create New Task
• Select Disable Bonus Monetary (allows you to give non-monetary bonus)
• Enter Non-Monetary bonus reward (e.g. extra play time, go to movies, etc.)
• Confirm and save

To give a monetary bonus to your child

Once your child submits a task, you may reward them with a monetary bonus which will be sent once you mark the task as completed.

• Select the Task
• Enable ‘Give child bonus reward’
• Enter bonus amount
• Select Mark As Completed

To create new tasks, select + icon in the top-right and follow above-mentioned steps.

Parents will receive an alert on their mobile to say you have assigned a task to their child/

children.

How to assign non-monetary rewards for tasks. To assign non-monetary rewards for tasks see How can parents make non-monetary rewards

How to Pay Tasks-Rewards and Bonus Payments?

Monetary rewards

• To pay tasks-based rewards and bonus payment/ rewards, see How can I set up tasks ? follow these steps

How can Parents deduct from child balance after marking task complete?

• Select the Task
• Enable ‘Give child bonus reward’
• Enter a negative, ‘-‘, amount to deduct from your child balance
• Select Mark As Completed

For other ways to pay your child see How do I make payments to my child?

Create tasks and targets for your children. Set the bar and watch your children’s persistence and practice reach goals. If you wish to make a bonus payment associated with a task, on completion by your child, you can transfer the task reward amount and the bonus amount to your child.

Parents should follow these steps via the app:

• Log in to Parent Account
• Select Tasks
• Select Create a New Task
• Select Child or All Children
• Create a task (new task name) or Select Task name from set list of items, e.g. complete homework, make bed, take out trash, etc.
• Select Description of task (describe the task)
• Select Frequency (One-off, Daily, Fortnightly, Weekly, Monthly)
• Select Due Date
• Select Reward Name and Amount
• Choose Reward set amounts or enter own amount
• Add one-off, Bonus Reward (Optional)
• Select Bonus reward (monetary)
• Enter Bonus Amount
• Confirm and Save

To give a non-monetary bonus to your child:

• Log in to Parent Account
• Select Tasks
• Select Create a New Task
• Select Disable Bonus Monetary (allows you to give non-monetary bonus)
• Enter Non-Monetary bonus reward (e.g. extra play time, go to movies, etc.)
• Create a task (new task name) or Select Task name from set list of items, e.g. complete homework, make bed, take out trash, etc.
• Select Description of task (describe the task)
• Select Frequency (One-off, Daily, Fortnightly, Weekly, Monthly)
• Select Due Date
• Add one-off, Bonus Reward (Optional)
• Select Bonus reward (monetary)
• Enter Bonus Amount
• Confirm and Save

To create new tasks, select + icon in the top-right and follow above-mentioned steps.

Parents will receive an alert on their mobile to say you have assigned a task.

How to assign non-monetary rewards for tasks. Non-monetary rewards can be chosen from a set list such as extra time to play with friends, go to the movies or an event with friends or, if you prefer, create your own reward.

Monetary rewards:

• To pay tasks-based rewards and bonus payment/ rewards, see How can I set up tasks ? follow these steps
• To make non-monetary bonus reward for your child see How can I set up tasks? How can parents make non-monetary rewards and/or set conditions? and How does my Child Ask for Permission to attend an Event?

Giving children an allowance is what Singaporean parents do to provide the funds their children need for daily expenses and to also help them learn about managing money. More than just giving your children cash, however, the future is a cashless society, so we must adapt and use digital money management.

It’s important to figure out the right amount and how to support children to use their money to improve their financial skills.

Parents can make payments to their children in 3 ways, as follows:

1. Monthly allowance – is an allowance of a set amount given on a monthly basis on a reoccurring basis.
2. Pocket money may be given more frequently (one-off, daily, weekly, fortnightly, etc.) and in different amounts on a reoccurring basis or one-off.
3. Rewards for tasks completed, according to how you choose to reward your child for tasks/targets achieved, including
   • Monetary payments
   • Non-monetary rewards such as extra time to play with friends, go to the movies or an event with friends.
   • Bonus rewards

How can Parents Pay Monthly Allowance to their child?:

Follow these steps via the app:

• Log in to your Parent Account
• Select Account
• Select Child Account
• Select Pay Child
• Select Allowance
• Select Amount (set amounts or enter an amount)
• Select Date (monthly)
• Confirm and save

How can Parents Pay Pocket money to their child?

Follow these steps via the app:

• Log in to your Parent Account
• Select Account
• Select Child Account
• Select Pay Child
• Select from set amounts or enter own amount
• Select date
• Select Frequency (one-off, daily, weekly, fortnightly, monthly)
• Confirm and Save

How can Parents Pay Tasks-Rewards to their child and Bonus Payments?

$ Monetary rewards:

• To pay tasks-based rewards and bonus payment/ rewards, see How can I set up tasks and pay rewards to my child? 
• To make non-monetary bonus reward for your child see How can I set up tasks? How can parents make non-monetary rewards and/or set conditions? and How does my Child Ask for Permission to attend an Event?

How can Parents withdraw from child’s balance?

see How can I set up tasks and pay rewards to my child? and How does my Child Ask for Permission to attend an Event?

Increase your $ by learning to save, create a savings plan and reach your goals.

To create a savings plan, children should follow these steps via the app:

Old version

• Login to Child Account
• Select Savings Plan
• Set the Weekly Saving Target
• Set Expenditure Limit
• Select Save Changes
• Create a Wishlist item and Saving target. Optionally upload an image
• Select Add Plan

New version

• Login to Child Account
• Select Me
• Select Set Up Savings Plan
• Select Frequency (Daily, Weekly, Fortnightly, Monthly)
• Set the Saving Target
• Set Expenditure Limit
• Select Save Plan

Children can set up multiple wish lists from their account such as buying a new mobile, a bike or a holiday.

To create a Wishlist item see How can Children set up Wish lists?

Will child receive notification if child has not met their savings goals?

Increase your $ by accepting tasks set by your parents and show them your great efforts by uploading images or videos in-app.

Children should follow these steps via the app:

• Login to Child Account
• Select Tasks
• Select the assigned Task
• Upload Image or Video to show task completion (optional)
• Select Submit

Your parents will receive a notification via the Zimble App, and they can complete and send rewards to you
One-time reminders will be sent to your one-day prior to the due date for the completion of the task in addition to daily task reminders.

Parents can make monetary payment to reward their child for completion of tasks.

Parents should follow these steps via the app:

• Log in to Parent Account
• Select Tasks
• View Pending Task with a Review Badge
• Select Task
• Allow Bonus Reward
• Enter Bonus Amount
• Or Reject Bonus Reward
• Complete and Send Monetary Rewards

Children will receive notifications via the Zimble App that a rewards has been sent.

To make non-monetary rewards for tasks completed How can parents make non-monetary rewards for tasks?

Non-monetary rewards can be selected from a set list such as extra time to play with friends, go to the movies or an event with friends or you can create your own.

One-time reminders will be sent to you one day prior to the due date for the completion of the task in addition to daily task reminders..

Parent will receive a push notification showing their child’s balance.

Refer to How can parents set up tasks for their child?

For information about How can children ask for permission to attend an event? 

Children can ask for your permission to attend events such as a friend’s birthday or a concert as a reward for the completion of tasks and/or good behaviour.

Follow Steps via the App:

New Version

• Log in to your Child account
• Select Me
• Select Events
• Select + (Bottom Right icon)
• Enter Event Name (e.g. go to a party tonight)
• Enter Event Date, Time and Location
• Enter Event Description (e.g. will be held at another friend’s house and big party is planned)
• Click Request for permission

Children will receive a notification to advise them if their parent:

• Accepts / Accepts with conditions / Rejects permission for you to attend the event
• To set conditions refer to How can parents make non-monetary rewards?

Parents and children have the ability to lock and unlock their child’s card, as required, for example, if the card is lost or stolen.

To lock your child’s card, follow these steps via the app:

• Log in to your Parent Account
• Select Account
• Select Child Account
• Scroll to the right
• Select Lock Account
• Select Lock Child’s Card

Your child’s card will now be locked. You will receive a notification.

Once your child’s card is locked your child will

To unlock your child’s card:

Follow these steps via the app:

• Log in to your Parent Account
• Select Account
• Select Child Account in
• Scroll to the right
• Select Unlock Account
• Select Unlock Child’s Card

Your child’s card will now be unlocked and activated. You will receive a notification.

How can children lock/unlock their card?

If your card is lost or stolen, your parents and you can lock/unlock your card.

To lock your card:

Follow these steps via the app:

• Select Me
• Select Lock Card
• Read the conditions and scroll to the bottom to select Lock Card
• Select Lock Card at the confirmation screen

Your card will now be locked. Your parents and you will receive a notification.

Once your card is locked you will

To unlock your card:

Follow these steps via the app:

• Select Me
• Select Unlock Card
• Read the conditions and select Unlock Card

Your card will now be unlocked. Your parents and you will receive a notification.

If children lose their Zimble card, how do Parents replace it? 

• Log in to your Parent Account
• Select Account
• Select Child Account
• Select Replacement Card
• Enter Child’s name and address
• Select Card Design together with your child
• Process is complete
• There is a small replacement fee ($9) for re-issuing a new card for your child.

There may be time delays before transfers reach the parent wallet due to processing times, for example, if done via a debit card, this should arrive up to a maximum of 10 minutes. Alternatively, if transfers occur via a bank account, normal processing times are within 2-3 business days.

Your automatic payments or one-off transfers may not be processed due to insufficient funds, your bank account /debit card being expired or your personal details may not updated.

Check that you have sufficient funds in your bank account.

To correct other problems with transfers /payments check your bank/debit card details are updated.

To add a New Card, follow these steps via app:

• Log in to your Parent Account
• Select Account
• Select Admin Account
• Select Add a New Card and Save

If you need to add new card details on the app follow the steps How can I get a Zimble card for my child?

Zimble expects your funds to be cleared within 24 hours, though please allow for 3 business days for funds to be available.

Parents and children can view balances by logging into the app, and immediately once you log in, check out the dashboard to easily view your balances.

Parents can log in:

• View Main Account Balance at the top of the page

Children can log in:

• View Your Balance
• Select View Transactional Activity (charts of earnings, tasks, top ups and allowance)

For your convenience, parents and kids will receive real-time notifications and account summary charts, (weekly & monthly), including information about:

• Type of rewards (i.e. pocket money/ monthly allowance, task-rewards (monetary reward / non-monetary reward), number of tasks (pending/completed)
• Amounts received (monetary rewards)
• How much is spent and how much is saved (balance). 

There is no minimum amount.

Please note do not exceed your transfer limits of $ 1,000 per/day and stay within the total limit of $3,000/month.

Below outlines other limits:

• Per transaction load limit: $ 1,000
• One time spend limit: $ 1,000
• Daily Spend Limit: $ 1,000
• Monthly load limit: $3000
• Annual Spend Limit: $ 20,000
• Balance / Hold limit: $ 1,000 (Note: Maximum Hold limit refers )

Transactions may be declined due to insufficient funds or being used in places such as gambling or where alcohol is sold. You and your child will both receive a notification to inform you that a transaction has been refused.

Zimble relies on partnerships with Mastercard who provide high-quality security and block restricted and/or unlawful sites and retailers. Zimble is also dependent on retailers meeting their legal requirements as retailers and checking identification.

Follow these steps via the app:

• Log in to your Parent Account
• Select Account
• Create a new Child Account
• Enter Child’s age, phone number, email
• Select Create Password
• Click Save

Your child will receive an email with a link to change the password. Your child can now login with their email and create their own password.

Children can use the Zimble card at any store or make purchases online anywhere that Mastercard is accepted, using tap-and-go or swipe and PIN. For online purchases, children will need to enter their card number, name, expiry date and the dynamic CVV.

For online purchases, children need to follow these steps via the app:

Old version

• Log in to your Child Account
• Select Setting menu (top left)
• Select Generate CVV
• Dynamic CVV will be generated

The generated CVV is valid for 10 mins to be used on any online transaction.

New version

• Log in to your Child Account
• On the Dashboard, select Make Online Purchase
• Select Generate CVV Online Purchases

The generated CVV is valid for 10 mins to be used on any online transaction.

For online purchases, children need to follow these steps via the app:

Old version

• Log in to your Child Account
• Select Setting menu (top left)
• Select Change iPIN
• You may create a new iPIN
• Parent will receive one-time OTP to validate via SMS
• Enter OTP
• Enter new iPIN
• Select Submit

The same iPIN generated can be used for online transactions every time.

Should you need to change the iPIN, follow the above-mentioned steps.

New version

• Log in to your Child Account
• Select Me
• Select Change iPIN
• A 6 digit OTP verification code will be sent to the parent
• Enter OTP
• Enter your new 6 digit iPIN
• Re-enter your new 6 digit iPIN

The same iPIN generated can be used for online transactions every time.

Should you need to change the iPIN, follow the above-mentioned steps.

Children can set up multiple wish lists from their account such as buying a new mobile, a bike or a holiday. Refer to How can children set up Wish lists?

Children can set up multiple wish lists from their account such as buying a new mobile, a bike or a holiday.

Follow these steps via the app:

Old version

• Log in to your Child account
• Select Saving Plan in Child Wallet
• Enter Wishlist item name
• Upload an image (optional)
• Specify amount needed
• Add Plan

New version

• Log in to you Child Account
• Select My Goals
• Select Add Goal
• Enter goal name and amount needed
• Select Add Goal

To save for your savings goals items with expected amounts, refer to How can children save for their Wish list? See How can children transfer Wishlist amounts into their card?

Children can save for their savings goal’s items towards their expected amounts which will be held or saved in a savings goal wallet and cannot be used for any transactions.

Follow these steps via app:

Old version

• Log in to your Child Account
• Select My Goals in Child Wallet
• Select the Savings Goal
• Enter the amount you wish to save
• Select Save

New version

• Log in to your Child Account
• Select My Goals
• Select the Savings Goal
• Under Add Savings, enter the amount you wish to save
• Select Add Savings

How much you have saved will be automatically displayed. Once the Wishlist amount is reached you have the option of transferring the saved money into your card. See How can children transfer Savings Goal amount?

See How can children set up Wish lists?  

Follow these steps via app:

• Log in to your Child Account
• Select My Goals in Child Wallet
• Select the Wishlist Goal
• Under Withdraw Savings, enter the amount you wish to transfer into your card
• Select Withdraw

See How can children save for their Wish list?

You can control the spending limits of your child for each month.

Follow these steps via the app:

• Log in to your Parent Account
• Select Account
• Select Child Account
• Select Adjust Limit
• Enter limit for daily/weekly/fortnightly/monthly
• Select Confirm

The Zimble card can be used anywhere Mastercard is accepted, online or in-store.

Parents can have up to 4 cards for their children to their Zimble account by going into the family account and adding each child.

Zimble encourages family members (grandparents, uncles, aunties, etc.) and friends to contribute payments to your child’s card or account.

Follow these steps via the website:

• Select Zimble’s website: www.zimble.sg
• Select Give with Zimble
• Enter the details of the parent (name, email and phone number) and child’s name
• Select Top up amount
• Select From i.e. Uncle, Aunty, Grandparent, etc
• Accept Terms of Use
• Confirm payment method and date of payment

Parents and children will receive a notification in the App specifying respective family member/friend who has made the payment and the amount received.

Zimble cards are available for children between the ages of 4 to 18 years old.

From the time you request your Zimble card, you can expect the card to be posted within 5- 7 working days.

While you request your child’s card, your child can choose from a range of card designs.

Your child will be the one to sign the back of the card to encourage their financial independence and understanding of their responsibilities.

There is no credit check as the Zimble card is not a credit card and can only be linked to a personal savings account. The rationale for this is so that your child can not spend more than the funds you have uploaded onto their Zimble card.

So is this correct that only via the parent can child change their password?

Your child can easily reset their password.

Follow these steps via the App:

• Go to log in screen
• Select Forgot Password
• Enter your email address
• You will receive a verification link on your email
• Select the link
• Create a New Password

Parents can easily reset their password.

Follow these steps via the App:

• Go to log in screen
• Select Forgot Password
• Enter your email address
• You will receive a verification link on your email
• Select the link
• Create a New Password

Email and addresses are not editable. However, when ordering a new Zimble card for a child, address can be updated.

How can I get a Zimble card for my child?

We all know things happens, whether it’s children or adults! If your card is lost or stolen, immediately lock the card to ensure the safety of your funds.

Children should follow these steps via the App:

Old version

• Log in to your Child Account
• Select Setting menu (top left)
• Select Report Loss of Card
• Select Confirm

Once the child submits a notification of a lost card, the remining balance and savings will be automatically transferred to the parents account.

New version

• Log in to you Child Account
• Select Me
• Select Lock Card
• Select Lock Card at confirmation screen

Parents are to follow these steps via the App:

• Log in to your Parent Account
• Select Account
• Select Child Account
• Select Setting menu (top right)
• Select Replacement Card
• Enter Child’s name, address and select the New Card
• Submit request

There is a small replacement fee ($9) for re-issuing a new card for your child.

How do Parents lock/unlock their child’s card?

There is no option to cancel the Zimble card, however, parents and children can lock the child’s card. See How to lock/unlock your child’s card?

Parents can cancel their account.

Follow these steps via the App:

• Log in to your Parent Account
• Select Account
• Select Child Account
• Select Deactivate Account
• Select Deactivate Child’s Account

You will need to contact Zimble Support i.e. support@zimble.sg or on our Live Chat Widget.

We will get back to you and cancel the subscription and transfer the wallet funds back.

You can stay up to date with the progress of your child’s activities such as their tasks/targets and saving plans by instant messaging with your child without compromising privacy and security.

Follow these steps via the App:

• Log in to your Parent Account
• Select Chat
• Select Child’s Name
• Enter Message
• Select Arrow

Send messages to your parents and let them know of your progress with tasks and your savings plan. For example, start a conversation with, “Hey, I’m a little late waking up, but I will now clear the table, stack the dishwasher and make my bed by 10am.”

Follow these steps via the App:

• Log in to your Child Account
• Go to Chat
• Select Parent’s Account
• Enter Message
• Select Arrow

Send photo’s or videos to your parents and let them know of your progress with tasks and your savings plan. This is a fun and easy way to show your parents that you can keep on track with agreed goals/tasks.

Children should follow these steps via the app:

• Login to Child Account
• Select Tasks
• Select the assigned Task
• Upload Image or Video to show task completion (optional)
• Select Submit

Your parents will receive a notification via the Zimble App, and they can complete and send rewards to their children.

Refer to How can children view & accept assigned tasks/targets

Zimble gives the opportunity for parents and children to refer and invite family/friends to use the Zimble app with a unique referrer code.

Follow these steps via the App:

• Log in to your Parent Account
• Select Account
• Copy and share the code with friends/family over a social media platform

Once your family/friend requests and activates a Zimble card, a bonus of $2/$10  will be added by Zimble to your account as a referrer’s bonus.

To use the Referral code see How can I use the referral code?

Family members/friends of parents who have an existing subscription with Zimble can activate the referral code and join Zimble, too.

Referrers are to follow these steps via the app:

• Download the Zimble app via the Apple App Store / Google Play Store
• Use Referrer code during Sign up
• Request a Zimble card

Once your request for a Zimble card is processed and you activate it, a bonus of $2/$10 will be added by Zimble to your friend/family member’s account as a referrer’s bonus.

We would like to hear from you. We are keen to assist you with any queries you may have or to receive any feedback.

Contact us via email: support@zimble.sg, Live Chat widget on our website or Leave a Review.

For any disputes, a processing fee of $14 may be applied.

With technology, rare events occur that may delay or stop transactional processing systems. All issues will be resolved as soon as possible.

Zimble does have secure backup systems to ensure best practices for effectively managing the company’s services and processes.

At Zimble, you can be assured that all your details are safe. Zimble complies with Mastercard and The Privacy Act, Singapore. Your data will not be shared with non-related parties.

Monitoring and lock safeguards are applied in the app for security purposes.

Zimble’s Terms of Service, Privacy Policy, Parent Wallet Disclosure Statement, Prepaid Product Disclosure

For Zimble’s Terms of Use, Privacy Policy, Product Disclosures, etc. refer to Terms of Use

Our partner is MatchMove who have terms and conditions. Parents can view the terms and conditions here.

We are not a traditional bank and any support we receive as a subscription payment will enable us to be innovative and provide you all the benefits that Zimble offers.

Money management is a vital life skill and it is never too early to teach kids. Children can improve their financial literacy and how they can manage money well and make good financial decisions.

Let your children learn and educate themselves with top tips and other information relating to money management.

Follow these steps via the App:

• Log in to your Child Account
• Select Me
• Select Education
• Scroll between various Educational articles
• Read articles

You can receive notifications for completion of task, auto top ups and monthly allowance.

Follow these steps via the App:

• Log in to your Parent Account
• Select Top Right Notifications icon
• Toggle off enable push Notifications
•  

To ‘Enable Notifications,’ follow the same, above-mentioned steps.

Children can receive notifications about tasks completion and rewards.

Follow these steps via the App:

New version

• Log in to your Child Account
• Select Top Right Notifications icon
• Toggle off receive push Notifications

To ‘Enable Notifications,‘ follow the same, above-mentioned steps