Zimble is here to help you for the future of the digital age that is on our doorstep. Zimble offers a web and mobile app and a choice of a virtual, digital card to create a unique, financial management tool for children up to 18 years, revolutionising pocket money/allowance.
Set your children up for the future. Zimble allows parents complete control over pocket money/allowance given to their children.
Signing up with Zimble is easy, all online.
Transfer money to your parent wallet from your existing savings account or debit card. Pocket money/allowance to your child can be set up automatically or as one-off payments and paid from the Parent Wallet at preferred times.
Search for Zimble in the Apple App Store or Google Play Store and select download.
You can be re-directed from the Zimble website www.zimble.sg to the Apple App Store/Google Play Store.
Ensure you have a good internet connection, refresh your page and if you are still experiencing problems, contact the Zimble support team: support@zimble.sg
You can obtain a card for your child by creating a new account for them.
Zimble will send the card in about 5-7 working days.
Zimble makes it extremely convenient for parents to load funds onto the Zimble card.
Please note do not exceed your transfer limits of $999 per/day and stay within the total limit of $3,500/month.
Fast Payment is an electronic funds transfer service. Parents have access to the major banks in Singapore, conveniently online where you can transfer (by logging into your preferred bank) from your account to the Zimble Virtual account. Zimble will notify you that the transfer has been received and the transfer amount will go into your Zimble Wallet almost instantly/same day.
Create tasks and targets for your children. Set the bar and watch your children’s persistence and practice reach goals. If you wish to make a bonus payment associated with a task, on completion by your child, you can transfer the task reward amount and the bonus amount to your child.
To create new tasks, select + icon in the top-right and follow above-mentioned steps.
Parents will receive an alert on their mobile to say you have assigned a task.
How to assign non-monetary rewards for tasks. Non-monetary rewards can be chosen from a set list such as extra time to play with friends, go to the movies or an event with friends or, if you prefer, create your own reward.
Giving children an allowance is what Singaporean parents do to provide the funds their children need for daily expenses and to also help them learn about managing money. More than just giving your children cash, however, the future is a cashless society, so we must adapt and utilise digital money management.
It’s important to figure out the right amount and how to support children to use their allowance to keep them up to date with financial skills.
Load Monthly Allowance /Pay Allowance:
How to Pay Pocket money (Load & Top Up)
How to Pay Tasks-Rewards and Bonus Payments
To make one-off, automatic top ups, see What are automatic, one-off top-ups? & How do I set up automatic one-off, top-ups?
Children can set up multiple wish lists from their account such as buying a new mobile, a bike or a holiday with expected amounts.
To create a Wishlist item see How can my child set up Wish lists?
Your parents will receive a notification via the Zimble App, and they can complete and send rewards to their children.
Parents can make monetary payment to reward their child for completion of tasks and can add a bonus reward, as well.
Children will receive notifications via the Zimble App that rewards have been sent.
Non-monetary rewards can be selected from a set list such as extra time to play with friends, go to the movies or an event with friends or you can create your own.
You can give approval/conditional approval for your child’s event request. Events may include your child requesting to go to the movies with a friend, a concert, etc.
One-time reminders will be sent to your child at the halfway point and one-day prior to the due date for the completion of the task.
Parent will receive a push notification showing their child’s balance.
Refer to How can I set up tasks? For information about How does my child ask for permission to attend an event?
Parents can make non-monetary rewards for tasks. How can parents make non-monetary rewards and/or set conditions?
To make parents lives easier, automatic top ups can be set up with your preferred amount for your child’s tasks and rewards. Automatic top-ups are set amounts on a one-off basis to add funds from your personal bank account into your parent wallet to pay your child an allowance/pocket money. This can avoid having any worries about insufficient funds to meet regular payments.
Automatic top ups can be set up within your Zimble account.
Your child will now receive a one-off, top up towards their allowance/pocket money.
Automatic, one-off top ups can be stopped or changed at any time within your Zimble account.
Parents have the ability to lock and unlock their child’s account, as required.
Your child’s account will now be locked and deactivated.
To unlock your child’s account:
Your child’s account will now be unlocked and activated.
There may be time delays before top ups reach the parent wallet due to processing times, for example, if done via a personal savings account, this should arrive up to a maximum of 10 minutes. Alternatively, if top-ups occur via a bank account, normal processing times are within 2-3 business days.
Your automatic payments or one-off top ups may not be processed due to insufficient funds, your personal savings account being expired or your personal details may not updated.
Check that you have sufficient funds in your personal account.
To correct other problems with top ups/payments check your personal savings account details are updated
If you need to add new card details on the app follow the steps How can I get a Zimble card for my child?
Zimble expects your funds to be cleared within 24 hours, though please allow for 3 business days for funds to be available.
Parents and children can view balances by logging into the app, and immediately once you log in, check out the dashboard to easily view your balances.
For your convenience, parents and kids will receive real-time notifications and account summary charts, (weekly & monthly), including information about:
There is no minimum amount.
Please note do not exceed your transfer limits of $ 1,000 per/day and stay within the total limit of $3,000/month.
Transactions may be declined due to insufficient funds or being used in places such as gambling or where alcohol is sold. You and your child will both receive a notification to inform you that a transaction has been refused.
Zimble relies on partnerships with Mastercard who provide high-quality security and block restricted and/or unlawful sites and retailers. Zimble is also dependent on retailers meeting their legal requirements as retailers and checking identification.
Your child will receive an email with a link to change the password. Your child can now login with their email and create their own password.
Your child can use the Zimble card at any store or make purchases online anywhere that Mastercard is accepted, using tap-and-go or swipe and PIN. For online purchases, children will need to enter their card number, name, expiry date, CVV and can create a one-time iPIN where required.
For online purchases, children need to follow these steps via the app:
The generated CVV is valid for 10 mins to be used on any online transaction.
For online purchases, children need to follow these steps via the app:
The same iPIN generated can be used for online transactions every time.
Should you need to change the iPIN, follow the above-mentioned steps.
Your child can set up a weekly saving targets from their account.
Your child can set up multiple wish lists from their account such as buying a new mobile, a bike or a holiday.
To save for their wishlist items with expected amounts, refer to How does my child save for their Wish list?
Your child can save for their Wishlist’s items towards their expected amounts which will be held or saved in a Wishlist wallet and cannot be used for any transactions.
How much your child has saved will be automatically displayed. Once the Wishlist amount is reached your child has the option of transferring the saved money into their card. See How to Transfer Wishlist amount
You can control the spending limits of your child for each month.
The Zimble card can be used anywhere Mastercard is accepted, online or in-store.
Parents can have up to 4 cards for their children to their Zimble account by going into the family account and adding each child.
Zimble encourages family members (grandparents, uncles, aunties, etc.) and friends to contribute payments to your child’s card or account.
Parents and children will receive a notification in the App specifying respective family member/friend who has made the payment and the amount received.
Zimble cards are available for children between the ages of 4 to 18 years old.
From the time you request your Zimble card, you can expect the card to be posted within 5- 7 working days.
While you request your child’s card, your child can choose from a range of card designs.
Your child will be the one to sign the back of the card to encourage their financial independence and understanding of their responsibilities.
There is no credit check as the Zimble card is not a credit card and can only be linked to a personal savings account. The rationale for this is so that your child can not spend more than the funds you have uploaded onto their Zimble card.
Your child can easily reset their password.
Parents can easily reset their password.
Email and addresses are not editable. However, when ordering a new Zimble card for a child, address can be updated.
We all know things happens, whether it’s children or adults! If your card is lost or stolen, immediately lock the card to ensure the safety of your funds.
Once the child submits a notification of a lost card, the remining balance and savings will be automatically transferred to the parents account.
There is a small replacement fee ($9) for re-issuing a new card for your child.
There is no option to cancel the Zimble card, however, you can lock your child’s card. See How to lock/unlock your child’s card?
Parents can cancel their account
You will need to contact Zimble Support i.e. support@zimble.sg or on our Live Chat Widget.
We will get back to you and cancel the subscription and transfer the wallet funds back.
You can stay up to date with the progress of your child’s activities such as their tasks/targets and saving plans by instant messaging with your child without compromising privacy and security.
Send messages to your parents and let them know of your progress with tasks and your savings plan. For example, start a conversation with, “Hey, I’m a little late waking up, but I will now clear the table, stack the dishwasher and make my bed by 10am.”
Send photo’s or videos to your parents and let them know of your progress with tasks and your savings plan. This is a fun and easy way to show your parents that you can keep on track with agreed goals/tasks.
Your parents will receive a notification via the Zimble App, and they can complete and send rewards to their children.
Zimble gives the opportunity for parents and children to refer and invite family/friends to use the Zimble app with a unique referrer code.
Once your family/friend requests and activates a Zimble card, a bonus of $5 will be added by Zimble to your account as a referrer’s bonus.
Family members/friends of parents who have an existing subscription with Zimble can activate the referral code and join Zimble, too.
Once your request for a Zimble card is processed and you activate it, a bonus of $5 will be added by Zimble to your friend/family member’s account as a referrer’s bonus.
We would like to hear from you. We are keen to assist you with any queries you may have or to receive any feedback.
Contact us via email: support@zimble.sg, Live Chat widget on our website or Leave a Review.
For any disputes, a processing fee of $14 will be applied (may).
With technology, rare events occur that may delay or stop transactional processing systems. All issues will be resolved as soon as possible.
Zimble does have secure backup systems to ensure best practices for effectively managing the company’s services and processes.
At Zimble, you can be assured that all your details are safe. Zimble complies with Mastercard and The Privacy Act, Singapore. Your data will not be shared with non-related parties.
Monitoring and lock safeguards are applied in the app for security purposes.
Zimble’s Terms of Service, Privacy Policy, Parent Wallet Disclosure Statement, Prepaid Product Disclosure
For Zimble’s Terms of Use, Privacy Policy, Product Disclosures, etc. refer to Terms of Use
Our partner is MatchMove who have terms and conditions. Parents can view the terms and conditions on the relevant website: MatchMove
We are not a traditional bank and any support we receive as a subscription payment will enable us to be innovative and provide you all the benefits that Zimble offers.
Money management is a vital life skill and it is never too early to teach kids. Children can improve their financial literacy and how they can manage money well and make good financial decisions.
Let your children learn and educate themselves with top tips and other information relating to money management.
You can receive notifications for completion of task, auto top ups and monthly allowance.
To ‘Enable Notifications,’ follow the same, above-mentioned steps.
Children can receive notifications about tasks completion and rewards.
To ‘Enable Notifications,‘ follow the same, above-mentioned steps
Copyright © 2020. Zimble Pte. Ltd (Singapore). All rights reserved. All Trademarks Are The Property of Their Respective Owner.
The Zimble card is issued by MatchMove Pay Ltd pursuant to license by Mastercard Asia/Pacific Ltd.
Use of the Zimble card is governed by the Terms of Use and Privacy Policies.
